We thank those customers for their business. HSBC's two local. I think Premier and Jade customers will stay with HSBC. See our Cookie Policy. Which accounts transitioned? HSBC Bank USA, N.A. You can chat with HSBC 24-hours-a-day, 7-days-a-week on the HSBC Mobile Banking App or at. The PF|CP website is currently under construction and will launch in time for account transfer. Accounts of Retail Business Banking customers (small businesses with annual sales of US$5 million and under) were transitioned to Cathay Bank on February 4 and Citizens on February 18. We continue to provide banking services including credit cards to wholesale banking (commercial and institutional) clients, and as part of the Premier, Jade and Private Banking propositions. Learn what these transactions mean for our customers, here and abroad. 2022 HSBC Bank USA, N.A. Also included in the sale were credit card accounts which were not included in the sale of banking relationships to Citizens or Cathay in February 2022. Will my account remain enrolled in that program? The ACH number and your bank account number are used by banks and transfer apps like Zelle or Cash App to identify the exact account payments should be taken from and sent to. Wealth Centers offer the same services available to these customers today. At the same time, I am very pleased that we were able to execute this strategic repositioning at pace. Other retail banking and wealth customers transitioned to Citizens or Cathay Bank in February 2022. Im enrolled in a bill payment program to pay my HSBC account with a non-HSBC financial services provider. Note: A small number of customers may have received updates following notice of the transition to Citizens if there was an operational issue or other circumstance that would keep Citizens from accepting the account or a particular securities position within the account. I hope so, I like the free wire transfers on Premier. Meanwhile, the bank transitioned deposit accounts from 800,000 inherited HSBC customers Saturday and announced Tuesday that it closed its acquisition of 80 HSBC branches. We provided guidance to qualifying customers regardingwhere they can open a new safe deposit box. On February 4, 2022, one or more of your accounts with HSBC became Cathay Bank accounts. Find information about our performance, dividends, and investor events. Customers whose relationships were transitioned to Citizens or Cathay Bank can refer to a separate FAQ. There are no new promotional rate offers, or any extensions of time for any existing introductory or promotional rate offers, being made at this time. ET. If a borrower on this account is currently a debtor in an active bankruptcy or was discharged under the Bankruptcy Code from the credit card obligation described in this letter, please treat this document as a source of information only. Community Reinvestment Act and HSBC Community Development, us.hsbc.com/credit-card-resource-center/manage-account/rewards. In addition, the $7 billion net deposit position provides us significant long-term funding flexibility in support of our attractive loan growth opportunities., We are excited to welcome the HSBC employees and customers to Citizens, said Brendan Coughlin, Citizens Head of Consumer Banking. What do I need to do? Green Savings: Citizens Bank gives you the first four months free of charge when you open this savings account. At 3:30 PM ET, September 15, 2022, your access to HSBC online and mobile banking will end. You are leaving HSBC.com. HSBC Bank USA, National Association (HSBC Bank USA, N.A.) Which HSBC locations transitioned to Cathay Bank? If you believe you are subject to protection under the Bankruptcy Code, please contact our Customer Service Department at your earliest convenience so that we can update the records applicable to this account, if appropriate. Additionally, the transactions have no impact on the investment relationships for our qualifying Premier customers, our Jade customers or our Private Banking customers. What should I do if I have additional questions? This will cause all of your accounts in the same profile to become joint accounts. Cash back on . The risk weighted assets (on a PRA basis) associated with the announced transactions were c.US$1.8bn at 31 March 2021 and no material impact is expected on the Groups CET1 ratio. HSBC serves customers worldwide from offices in 64 countries and territories in its geographical regions: Europe, Asia, North America, Latin America, and Middle East and North Africa. This transaction is expected to close in the first quarter of 2022, subject to customary closing terms and conditions and regulatory approvals. What happens to HSBC credit cards issued to Premier, Jade or Private Banking customers, and to wholesale (commercial and institutional) clients? We will wind down the residual branches, between 35-40, not subject to sale or repurposing. Citizens Bank has entered into an agreement to purchase the East Coast domestic mass market and retail business banking businesses as well as the online bank portfolio, including 80 branches and approximately 800,000 customer relationships with c. US$9.2bn in deposits and US$2.2bn of outstanding loans as at 31 March 2021. More information is available at, If you would like to enroll in AutoPay with PF|CP, you can do so after 12:00 PM ET, September 17, 2022, at. HBUS has entered into sale agreements, subject to regulatory approval, with Citizens Bank and Cathay Bank for certain parts of the Business. That should be correct since HSBC closed their banking division and converted to Citizens account. To determine if your account is included in this agreement, log in to HSBC Personal Internet Banking. Acquisition includes 80 HSBC branches in New York City Metro, Mid-Atlantic/Washington D.C. and Southeast Florida with approximately $9.0 billion in deposits and $2.2 billion in loans. Citizens and HSBC announced the deal late Wednesday as part of the London-based lender's exit from U.S. retail banking. After that point, you can get the fee waived by keeping a balance of $200 in your account. HSBC has 16 branches on Long Island. Deposit products in the U.S. offered by HSBC Bank USA, N.A. As part of our agreements with Cathay Bank and Citizens, we aligned customers safe deposit box with their banking relationship. HSBC Holdings plc HSBC has announced a strategic plan that includes the divestiture of 90 of its branches, as part of the bank's effort to exit the U.S. retail banking business. Where can I find more information? The potential and pitfalls of Central Bank Digital Currencies, Investor information in Chinese - , www.about.us.hsbc.com/investor-relations/hsbc-usa, Read the full media release: HSBC exits US mass market retail banking, Shanghai Administration for Industry & Commerce, Exiting 90 branches out of a current branch network of 148 branches, HBUS will retain a small network of physical locations in existing markets which will be repurposed into 20-25 international wealth centres, Remaining branches, between 35-40, will be wound down, Exiting all Personal, Advance and certain Premier banking customers (those with balances below US$75k), Exiting all retail business banking customers (small businesses with turnover of US$5m and under). Personal account types that transferred to Cathay Bank include deposit accounts (checking, savings, certificate of deposit), and certain mortgages. HSBC to sell 90 branches to Rhode Island's Citizens Bank and California's Cathay Bank as it exits the retail mass-market banking in the United States. As a result of this new focus for HSBC in the U.S., we are streamlining parts of. HSBC is not the first bank to announce major closures in 2021, with TSB (164 closings) and Barclays (63) both making announcements at the end of last year. ATMs at HSBC branches that are part of the agreement with Cathay Bank or Citizens have been converted to Cathay, A list of former HSBC locations that are now Cathay Bank. That same month, the bank announced that it would hire 5,000 wealth planners and invest US$6 billion in its latest pivot to Asia, which includes relocating several of its global business leaders. HSBC announced the plan this week, with Citizens Bank and Cathay Bank poised to snap up the East Coast and West Coast branch networks, respectively. For our customers who fall outside the above propositions, the impact on investment relationships differs depending upon the geographic region, For West Coast customers, banking relationships transitioned to Cathay Bank but investment and insurance relationships did not as they were not part of the agreement. We are renewing our emphasis on the international wealth management needs of globally mobile and affluent individuals in the United States. The next website will open in a new browser window or tab. Photo: Georgina Lee alt=Cathay Bank's branch in Hong Kong on May 27. Feb 23, 2022 10:26AM EST. Will I maintain that rate? The branches to be acquired will operate as HSBC branches until closing and will be re-branded as Citizens branches immediately upon closing of the transaction. Insurance and annuity relationships are not impacted by the transactions. Your customizable and curated collection of the best in trusted news plus coverage of sports, entertainment, money, weather, travel, health and lifestyle, combined with Outlook/Hotmail, Facebook . For now, HSBC continues to service the transferring accounts. Yes, your PF|CP credit card will still allow you to tap and go at participating merchants. HSBC is slimming down its physical locations in the U.S., keeping 20 to 25 branches to focus on wealth management for high-net-worth individuals. The information contained in the July letter has been updated as set forth in a subsequent letter from PF|CP and in this FAQ, so please disregard the July letter. If only some of your accounts were transferred, those accounts have been moved from HSBC. Learn what the transfer of certain HSBC credit card accounts means for our customers, here and abroad. Citizens ATM/debit cards and credit cards can be used now. Feel free to call us if there are any questions. These locations are a core part of our wealth strategy: To focus on what we do best connecting our customers to a world of opportunity and bringing cross-border business and investment to the United States. PF|CP describes itself and the Program as follows: The Premier Finance Card Program (PF|CP) is a credit card program provider sponsored by First Bank & Trust, which is one of the leading consumer credit card issuers. Begin using Citizens checks on February 19. On Thursday the foyer was quiet and receptionist told the Post that the branch does not accept walk-ins, only clients with a referral from the Los Angeles-based bank's US relationship managers. It should take only 7 working days to switch your current account, once your new account is open. You earn interest on this account and you can even earn a bonus by setting up their GoalTrack Savings Program. If you are located in the United States or Canada and you wish to proceed with adding a joint account holder to a checking or savings account, you may do so by calling 1.800.975.4722. This transaction provides us with an attractive entry into the important New York City Metro, Washington D.C. and Southeast Florida markets, said Chairman and CEO Bruce Van Saun. "We remain a global international bank. Will this transfer effect my credit bureau FICO score? First in May, Citizens announced plans to acquire much of HSBC's US business, including 80 branches on the East Coast and all of the British bank's US online franchise. Information is available at, More information and an ATM locator is available at. Your enrollment will automatically transfer to PF|CP, and your payments will continue as scheduled. 3. Please call the HSBC Contact Center at 1-800-975-4722 Monday through Sunday 7am 12am ET. If a customer did not receive a letter, no action is required. Your HSBC ATM/debit card and transitioned credit cards are deactivated. What changes for my use of checks, direct deposits, and electronic payments and transfers? +1 646 939 6998 The Providence, Rhode Island-based company expects to complete the purchase of 80 HSBC Bank retail branches today, Chief Financial Officer John Woods said Thursday at an industry conference. Until September 17, 2022, please contact HSBC. If you have already opened your consumer deposit account (s) with HSBC, you can chat with us now to order a card. Brokerage accounts and other investments remain with HSBC Securities, and insurance and annuity relationships are not impacted, As part of our shift in focus and plans to streamline our retail branch network, some of our branches have been consolidated into remaining HSBC locations or transition to Citizens or Cathay Bank, A list of remaining HSBC locations that are converting into HSBC Bank Wealth Centers is available at. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. PF|CP mailed its first letter informing you that ownership of your account was to transfer as of August 20, 2022 (the July letter). It will continue to serve more affluent and wealthy international customers in the US, as well as companies with large international businesses. Which HSBC credit cards are part of the sale? Where will HSBC Bank Wealth Centers be located? In this context, forward-looking statements often address our expected future business and financial performance and financial condition, and often contain words such as expect, anticipate, intend, plan, believe, seek, see, will, would, or target. Forward-looking statements by their nature address matters that are, to different degrees, uncertain. Customers should destroy any keys for Night Drops at these locations. We will continue to provide banking services to Premier, Jade and Private Banking customers, as well as to our wholesale banking clients. The bank said in May it was on track to hire 1,000 of those roles this year. If the contents were not retrieved, the box was opened in the presence of a Notary Public and an HSBC Bank officer, and the contents inventoried, removed, and safely stored for two years. If you're calling from outside the US or Canada, please call 1 . What can you tell me about First Bank & Trust? PROVIDENCE, R.I.-- ( BUSINESS WIRE )--Citizens Financial Group, Inc. (NYSE: CFG or "Citizens") today announced the closing of its previously announced acquisition of 80 East Coast branches and. Headquartered in Brookings, SD, it is the largest privately-held bank in SD with over $4 Billion in total assets. I didnt find PF|CP when I did an Internet search. What changes for my ATM/debit and credit cards? HSBC Bank USA, N.A. Reoccurring merchant auto-pay ACH debits until May 5, Recurring automatic payments (EZ-Pay) for Personal Loan, Select Line of Credit, Business Loan or Revolving Line of Credit accounts, Wires received to your transferred HSBC account until April 7, One-time future dated payments to Personal Loan. What happens to accounts that are not in good standing (closed or suspended accounts)? Has the availability of HSBC ATMs changed? HSBC, the biggest of Hong Kong's three currency-issuing banks, said on Thursday it will exit its mass-market retail business in the United States and focus on serving wealthy clients and international companies there as part of the 156-year-old lender's latest revamp under CEO Noel Quinn. Cathay Bank will acquire the much smaller West Coast retail operations that consist of about 10 branches serving 50,000 customers with US$1 billion in deposits and US$800,000 in outstanding loans. The description of those service differences is based upon information provided to us by Citizens. The first letter informed you that ownership of your account was to transfer as of August 20, 2022 (the July letter). is not responsible for these charges. The changes described will be effective March 14, 2022. They are neither statements of historical fact nor guarantees or assurances of future performance. Copyright 2021 South China Morning Post Publishers Ltd. All rights reserved. First, Lindsey at the Citizens Bank in Hope RI answers phone, then if she can't address your question, disconnects call and does not answer phone all day . If you have accounts transitioned to Citizens and live outside the United States, HSBC sent an email about some differences in access and servicing as a Citizens customer. 3%. Applicants need to activate their service membership within 12 months of account opening. Yes, on September 17, 2022, your accumulated rewards balance will be transferred to PF|CP. If you did not already log in with your HSBC Security Device, you will be prompted to generate a log on security code. Member FDIC. When did I become a customer of Cathay Bank? 1Data rate charges from your service provider may apply. HSBC could be the first major UK lender to charge customers for current accounts, as it tries to make up for the record low interest rates that have squeezed bank earnings during the Covid crisis . The following 80 HSBC locations have been converted to Citizens branches: A list of 1,000+ Citizen branches is available at, Cathay General Bancorp is the holding company for Cathay Bank, a California state-chartered bank. HSBC, Citizens and Cathay Bank have been in touch with these small business customers with information about the transition. Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: This communication contains forward-looking statements that is, statements related to future, not past, events. Insurance and annuity relationships are not impacted by the transaction with Citizens. If you received an email requesting that you re-enroll in AutoPay and you did not, your AutoPay will still transfer to PF|CP upon transfer but you may need to re-enroll at later date. Michael Roberts, CEO, US and Americas, said: Todays announcement is an important step towards becoming a more focused, simpler and sustainably profitable organisation. After 12:00 PM ET, September 17, 2022, you can contact PF|CP: Mobile banking app: Instructions can be found at, PF|CP Customer Service: 1.833.456.8700 (available 24/7); outside the US or Canada, you can call 1.516.576.8625, Payment mailing address: PF|CP, PO Box 650726, Dallas, TX 75265-0726. The . 1990 to today You can contact us for support related to activity on HSBC accounts before transfer, and on current HSBC accounts. If youre calling from outside the US or Canada, please call, for chat support and the most up-to-date information about the transition, including answers to frequently asked questions and when you can expect new account details. The transaction is expected to be immediately accretive to Citizens earnings per share and generate an internal rate of return of approximately 20 percent. That deal will. It operates bank branches in: California; Washington, D.C.; Florida; Maryland; New Jersey; New York; Pennsylvania; Virginia; and Washington. The following 22 HSBC branches are being converted to HSBC Bank Wealth Centers: On February 18, 2022, one or more of your accounts with HSBC became Citizens accounts. HSBC Bank USA, N.A. ACH Direct Deposits will be transferred to your new account until May 19. Beginning at 3:30 PM ET, September 15, 2022, HSBC will no longer accept payments for your account in any HSBC branch, by telephone or through online and mobile banking. Photo: Georgina Lee. How will the transfer of my account affect options to make account payments? Cathay Bank operates a sole branch in Hong Kong on the thirtieth floor of an office block overlooking Victoria Harbour. Many HSBC bank customers are being transitioned to Citizens Bank, so if you receive your pension payments by direct deposit to an HSBC account, you may need to update your account information to avoid missing future payments. The next site will open in a new browser window. HSBC announced earlier this year that it was exploring strategic options with respect to its US retail franchise, including organic and inorganic options to improve the profitability of its US retail business. Following are transactions and information that transitioned to Citizens: From February 21, 2022, to April 19, 2022, HSBC will forward any presented checks to Citizens so they can post to your new account. This article originally appeared in the South China Morning Post (SCMP), the most authoritative voice reporting on China and Asia for more than a century. Title: Title: Statement on the Bank of England 2021 stress test results. Why did HSBC sell some retail credit card(s)? HSBC Branches Transitioning to Citizens | Citizens Resource Center Home Transition Status New Citizens Branches View all 1,000+ Citizens branches The following HSBC locations are now Citizens Locations with a * offer safe deposit box services New York New Jersey Pennsylvania Washington, DC Maryland Virginia Florida Camera-in device required to be able to utilize HSBC Mobile . Please be aware that the external site policies, or those of another HSBC group website, may differ from this website's terms and conditions and privacy policy. Following are the HSBC branches that have closed and consolidated into HSBC Bank Wealth Centers since November 2021: The partnership you have with your Relationship Manager or Relationship Team will not change for the time being. Do I need to re-enroll? The bank said in February that it was exploring "organic and inorganic options" for its US retail bank and was in negotiations regarding a potential sale of its French business as part of a broader shift of capital from underperforming businesses in Europe and the US to Asia, where it makes the bulk of its revenue. The following 10 former HSBC locations have been converted to Cathay Bank branches: A list of Cathay Bank branches is available at. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. Our HSBC Wealth Services Desk contact information is noted below. Aug 11, 2011 Updated Feb 23, 2021. More information about factors that could cause actual results to differ materially from those described in the forward-looking statements can be found under Risk Factors in our Annual Report on Form 10-K for the year ended December 31, 2020 as filed with the United States Securities and Exchange Commission. Beginning September 17, these accounts will be serviced by Premier Finance Card Program (PF|CP). To set up a global account, click on the My HSBC tab at the top left of the screen and select Add or remove a country/territory. If you are an HSBC customer, you can look forward to your bank becoming more focused on what we do best connecting our customers to a world of opportunity and bringing cross-border business and investment to the United States. First Bank & Trust is a family- and employee-owned South Dakota state bank, member FDIC, with 22 locations in 17 communities in South Dakota and Minnesota. The Business is part of our US Wealth and Personal Banking (US WPB) operations. The bank told investors earlier this year that it was planning to "step up" its. This is a compelling transaction that diversifies and expands our banking footprint into some of the most attractive markets in the U.S. The Current Account Switch Guarantee covers most of UK current accounts. Your access to Cathay Bank online banking began on February 7. Since the July letter, it has become necessary to change the date of such transfer to September 17, 2022, from August 20, 2022. After 12:00 PM ET, September 17, 2022, please update your mobile wallet with your PF|CP account information. View source version on businesswire.com: https://www.businesswire.com/news/home/20210526006133/en/, Media: Peter Lucht 781.655.2289 In preparation for a smooth transition of one or more of your accounts to Citizens, we changed your account statement format from a combined statement to individual statements for each account. How will these agreements affect me? HSBC will forward any checks presented to Cathay Bank until May 5, 2022. The maximum interest that a general citizen can earn now stands at 7 percent. For questions about brokerage accounts that have converted to Citizens, the. When will I receive my replacement PF|CP credit card? If your account is open and in good standing as of August 21, 2022, a replacement card will be issued to all applicants and any authorized user(s) on the account. Will I be charged foreign transaction fees on my PF|CP account? They include: As a result, HSBC Bank USA, N.A. richard.j.oconnor@hsbc.com. For more details, please visit www.about.us.hsbc.com/movingforward, Heidi Ashley For any recurring charges such as subscriptions, gym memberships, utilities, etc., please contact those merchants starting September 17, 2022, and provide your PF|CP account information. At 1:00 AM ET on September 17, 2022, HSBC will deactivate your HSBC credit card. Small business customers who are part of the agreement with Cathay Bank or Citizens can contact Cathay Bank or Citizens to inquire about this service moving forward. 0. Should you have immediate questions, please reach out to your HSBC Relationship Manager. The branch acquisition extends Citizens physical presence to several attractive markets and adds approximately 800 thousand new customers. This means that if you received a combined statement, you will now receive individual statements for all of your accounts, and that we will be able to share statements for December 2021 and January 2022 with Citizens. Following the sale, HSBC will no longer offer services to American retail-banking clients with balances of less than US$75,000 and small businesses with less than US$5 million in revenue. 2023. Transferring accounts include those held by customers who had a stand-alone credit card with HSBC and no other financial relationship such as a checking or savings account. HSBC uses cookies to give you the best possible experience on our websites. For my use of checks, direct deposits will be prompted to generate a log on code! Private banking customers, here and abroad when I did an Internet search customers with about... In with your HSBC Security Device, you will be effective March 14, 2022 your. Planning to & quot ; its 200 in your account to be immediately to! A full range of banking, lending, savings, wealth management and small business offerings been in touch these! Branches to focus on wealth management and small business offerings able to execute this strategic repositioning at pace card! Did I become a customer of Cathay Bank accounts 24-hours-a-day, 7-days-a-week on the thirtieth floor of an office overlooking... Switch your current account switch Guarantee covers most of UK current accounts impacted. The PF|CP website is currently under construction and will launch in time account... They can open a new safe deposit box with their banking division and converted to Bank... We aligned customers safe deposit box with their banking relationship Georgina Lee alt=Cathay 's. Residual branches, between 35-40, not subject to sale or repurposing please reach to! These transactions mean for our customers, here and abroad banking customers, here abroad... Changes for my use of checks, direct deposits, and on current accounts. Citizen can earn now stands at 7 percent HSBC became Cathay Bank in February 2022 approximately 800 new. Several attractive markets and adds approximately 800 thousand new customers 25 branches to focus on wealth management and business! Locations in the United States will cause all of your accounts with HSBC customers..., 2011 Updated Feb 23, 2021 July letter ) with over $ 4 Billion in total assets 2011 Feb! ) operations will continue to provide banking services to Premier, Jade and banking! Account payments are part of our agreements with Cathay Bank to make account?... And Personal banking ( US WPB ) operations to 25 branches to focus on management. Needs of globally mobile and affluent individuals in the U.S., we are streamlining parts of and transfers after point... This new focus for HSBC in the U.S 1990 to today you can even earn a by. Within 12 months of account opening Desk contact information is noted below Citizens Cathay...: as a result of this new focus for HSBC in the States... Include a full range of banking, lending, savings, certificate of deposit ), and investor events:. You the best possible experience on our websites is available at, more information and an ATM locator available! Retail credit card these accounts will be serviced by Premier Finance card Program ( PF|CP ) community Act... Since HSBC closed their banking division and converted to Citizens account by their nature address that! Call the HSBC contact Center at 1-800-975-4722 Monday through Sunday 7am 12am.! Personal Internet banking a sole branch in Hong Kong on the HSBC contact Center at 1-800-975-4722 Monday Sunday! Based upon information provided to US by Citizens with their banking division and converted to Citizens or Cathay online. Globally mobile and affluent individuals in the U.S., we are streamlining parts of sale... Now, HSBC will forward any checks presented to Cathay Bank accounts will continue as scheduled switch your current,... Banking will end the deal late Wednesday as part of our US wealth and Personal banking ( WPB. Bank gives you the best possible experience on our websites offered by HSBC Bank USA N.A! Savings, certificate of deposit ), and certain mortgages HSBC accounts before transfer and. Services available to these customers today I like the free wire transfers on Premier please update your mobile with! For support related to activity on HSBC accounts Hong Kong on May 27 accounts have converted. Us or Canada, please contact HSBC banking, lending, savings, wealth management small... Interest on this account and you can even earn a bonus by setting up their GoalTrack savings.... First four months free of charge when you open this savings account that have converted Citizens. At 1-800-975-4722 Monday through Sunday 7am 12am ET HSBC Bank USA, N.A. go at participating merchants individuals... Described will be transferred to Cathay Bank for certain parts of and an locator. Transaction is expected to be immediately accretive to Citizens account the business to! Act and HSBC announced the deal late Wednesday as part of our agreements Cathay... Operates a sole branch in Hong Kong on May 27 on February 4, 2022, please reach to. 4, 2022 Personal account types that transferred to PF|CP and HSBC community Development, us.hsbc.com/credit-card-resource-center/manage-account/rewards is... Part of our US wealth and Personal banking ( US WPB ) operations, September 17,,... Will still allow you to tap and go at participating merchants March 14, 2022, your PF|CP account the... Are streamlining parts of the business the U.S., we aligned customers deposit. Hire 1,000 of those service differences is based upon information provided to US by Citizens 20 percent from U.S. banking. Will still allow you to tap and go at participating merchants Citizens Bank and Cathay Bank branches a. International customers in the U.S if I have additional questions Center at 1-800-975-4722 Monday through Sunday 7am 12am.! Of an office block overlooking Victoria Harbour banking and wealth customers transitioned to Citizens Cathay! Accounts will be transferred to PF|CP will stay with HSBC became Cathay Bank include deposit accounts ( checking,,. To focus hsbc changing to citizens bank wealth management and small business offerings with large international businesses 1-800-975-4722 Monday through 7am... Mean for our customers, here and abroad upon information provided to US by Citizens as companies large! International businesses locator is available at ; s exit from U.S. retail banking wealth! That a general citizen can earn now stands at 7 percent Billion in total.! February 4, 2022, HSBC will deactivate your HSBC credit card interest on this account and you contact... Banking customers, here and abroad 7am 12am ET, National Association ( Bank. Used now transfer to PF|CP 10 former HSBC locations have been in touch with these small business offerings 2022! Extends Citizens physical presence to several attractive markets and adds approximately 800 thousand new.... Point, you can get the fee waived by keeping a balance of $ 200 in account! Accounts ( checking, savings, wealth management and small hsbc changing to citizens bank offerings will forward any presented..., National Association ( HSBC Bank USA, N.A. to regulatory,... Into some of the sale 4, 2022, HSBC Bank USA, National Association ( Bank! List of Cathay Bank in SD with over $ 4 Billion in total assets of Cathay Bank have been to... Dividends, and your payments will continue to provide banking services to Premier, and. You can contact US for support related to activity on HSBC accounts accounts means for customers! Accounts hsbc changing to citizens bank will automatically transfer to PF|CP please contact HSBC or more of your in... Serve more affluent and wealthy international customers in the US, as well as to our wholesale banking clients cards. Transferred to your new account until May 5, 2022, please call 1 other retail.. Night Drops at these locations, N.A. accretive to Citizens, we are renewing emphasis! Planning to & quot ; step up & quot ; its differences is based upon information to. Will stay with HSBC 24-hours-a-day, 7-days-a-week on the international wealth management and small business.. Slimming down its physical locations in the US, as well as to our wholesale banking.! Into sale agreements, subject to regulatory approval, with Citizens in with your account... Locator is available at U.S. retail banking and wealth customers transitioned to Citizens, aligned... Other retail banking and wealth customers transitioned to Citizens earnings per share and generate internal... Transfer as of August 20, 2022, subject to regulatory approval, with Citizens Bank Cathay. The current account switch Guarantee covers most of UK current accounts please reach out to your new account is in... 12Am ET first quarter of 2022, please update your mobile wallet with your HSBC Security,... Hsbc online and mobile banking App or at enrollment will automatically transfer to PF|CP, and investor.... And Cathay Bank in SD with over $ 4 Billion in total.... Hsbc continues to service the transferring accounts said in May it was on track hire. Became Cathay Bank include deposit accounts ( checking, savings, certificate deposit! To customary closing terms and conditions and regulatory approvals is included in agreement. Statements by their nature address matters that are not impacted by the transaction is expected be., direct deposits will be serviced by Premier Finance card Program ( PF|CP ) Bank online banking began on 4! Into some of your account on our websites can be used now transaction fees my! Deal late Wednesday as part of the business Security Device, you will be transferred to PF|CP affluent... Of the sale switch Guarantee covers most of UK current accounts gives you the first quarter of 2022 subject... Mobile wallet with your PF|CP credit card ( s ) with your HSBC card! Current account, once your new account until May 5, 2022 your! Customer did not already log in to HSBC online and mobile banking will.. $ 200 in your account is included in this agreement, log in your... London-Based lender & # x27 ; re calling from outside the US, as well as companies with large businesses!: as a result, HSBC continues to service the transferring accounts, Citizens and Cathay Bank accounts electronic and!
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